Direct Answer: Yes. If an order is cancelled, DEK-TRON charges 15% of the purchase price plus the cost of materials and completed work up to the time of cancellation.
In the event of an order cancellation for any reason, DEK-TRON is entitled to collect a 15% cancellation fee based on the total purchase price, along with the cost of any materials purchased and work completed on the equipment up to the time of cancellation.
The buyer must provide a written Notice of Cancellation, which must be received by DEK-TRON to be valid. It is the buyer’s responsibility to confirm that DEK-TRON has received the notice.
